Refund policy

Non-personalized products can be returned within 30 days of delivery, provided they are unused and in their original condition.

For change-of-mind returns, return shipping costs are the customer's responsibility. Please contact us before returning an item.

Personalized and custom-made products are not eligible for cancellation or return due to change of mind once production has started.

Please carefully check your personalization details before production.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos.

We will provide an appropriate solution, which may include a replacement, repair, replacement parts, or refund.

Approved refunds will be issued to the original payment method after the return has been received and reviewed.

Your consumer rights under applicable law are not affected by this policy.

Item added to your cart