Shipping policy

Processing Time

  • Standard products: usually ship within 2–3 business days.
  • Personalised or custom-made products: usually require about 7 business days before shipping.

Delivery Time

After your order has shipped, estimated delivery times are:

  • Australia: 7–12 business days
  • United States: 7–12 business days
  • Europe: 7–15 business days

Delivery times are estimates and may vary due to customs, holidays, weather, or other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your destination, product, and order size.

Any available free shipping offers will be shown at checkout.

Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Please allow a little time for tracking updates to appear.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or other import fees depending on your country.

Any such charges are the customer's responsibility.