Terms of service

Welcome to Keyloria. By using our website or placing an order, you agree to these Terms of Service.

1. Using Our Website

You agree to use the Keyloria website only for lawful purposes and in a way that does not interfere with the operation or security of our website.

2. Products

We make reasonable efforts to ensure that product descriptions, images, colours, sizes and specifications are accurate.

Slight differences may occur due to screen settings, lighting, materials or manufacturing.

Product availability may change from time to time.

3. Orders

When placing an order, you agree that the information you provide is accurate and complete.

Orders are subject to product availability, successful payment and acceptance by Keyloria.

If we are unable to fulfil an order, we will contact you and provide an appropriate refund where payment has already been made.

4. Personalised Products

Certain Keyloria display frames may be personalised or custom-made.

Customers are responsible for checking names, dates, measurements and other details provided for personalisation.

Once production has started, changes or cancellations may no longer be possible.

5. Prices & Payment

Prices are displayed on our website and may change from time to time.

The price shown at checkout applies to your order, subject to obvious pricing or listing errors.

Payment must be successfully completed before an order is processed.

6. Shipping

Shipping costs and estimated delivery times are provided at checkout where applicable and are also covered by our Shipping Policy.

Delivery times are estimates and may be affected by circumstances outside our reasonable control.

7. Returns & Refunds

Returns, refunds and cancellations are handled according to our Return & Refund Policy.

8. Intellectual Property

All Keyloria branding, logos, photographs, product images, designs, text and other website content are owned by or licensed to Keyloria unless otherwise stated.

You may not copy, reproduce, distribute or commercially use our content without our permission.

9. Website Availability

We aim to keep our website available and functioning properly, but we cannot guarantee uninterrupted or error-free operation.

We may update, suspend or modify the website when reasonably necessary.

10. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated date.